We currently use Symitar's pay off inquiry as a pay off statement. When additional fees are needed, staff is manually typing on the fees and address to where the pay off should go to. This is inefficient and does not appear professional. I'm wondering if anyone else using Symitar has come up with an efficent and compliant payoff statement. If so, if you would share what and how you are processing the payoff statements I would appreciate it. I know we could use a form letter through the specfile and then copy and paste Symitar's payoff screen for a more professional and efficient statement, but I am looking to see if someone has already developed a better way to handle this. Maybe even if your IT staff has created a payoff statement letter that includes Symitar's inquiry screen, I'd love to hear about it.Thanks for any input!
January 21, 2014 - 11:38am
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