April 30, 2014 - 12:30pm
#1
Does anyone else send out confirmation letters to new loan accounts (or a sample thereof)? Our QA department does this. I am sure that they probably started because IA recommended it years ago, but at the moment I can't really see that it adds much value to an already strong control structure. If you are sending out confirmation letters - is it just a random sample or more risk based? Thanks, Jennifer Rue Financial Center FCU[email protected]