Loan Reviews

We perform several loan audits a year, generally a different loan type each quarter. No matter what loan type audit we perform, there is a reoccurring issue of staff not getting the required documentation. Just like to get an idea of how other credit unions handle this.

Does your credit union perform any sort of loan review? What percentage of loans is being reviewed? What department/level does the review reside with (i.e., branch, separate QA, internal audit, etc.)?

Thanks in advance for your help.
Samantha Cornell
BayPort Credit Union