Loan Quality Control Process

For those of you who have loan quality control/quality assurance functions outside of Internal Audit for consumer loans, real estate loans (other than for secondary market) & commercial loans, I'm curious as to what you look at.  If you have procedures/checklists/report samples, etc, I'd appreciate if you would email them to me.  I'm looking for best practices to compare what others are doing to our current process.  You can email me at [email protected].  Thanks!