July 12, 2011 - 1:02pm
#1
I would like to know from those who have a fraud officer/department what level of core system access fraud personnel have & what their responsibilities are. For access rights, are they transactional, read only, or a combo (please expand on this one)? For roles/responsibilities, does s/he collect on fraudulent accounts, recommend items to be charged off, etc? ~thanks, Ana