March 19, 2016 - 2:19pm
#1
I am performing an audit on our deceased members. I am looking for what you do when you know of a death but do not get any follow up from family or POCs. We have accounts that have had a DOD noted several years ago and accounts are open. Do you have a set timeframe that joint owners or beneficiaries have to close accounts? Do you have a tracking mechanism in place for deaths identified but documentation still outstanding? For those in New York State, is there State law that I should be aware of?
