In the course of a branch cash audit, I learned that a new business account makes several, daily deposits through our night drop that may or may not be correct (frequently their deposits are off by anywhere from a few cents to around $20) and the business is adamant that its deposits be recorded as written on their deposit slip and any offage related to the deposit be taken from the daily change order the branch prepares for the following day's pick up. The daily change order is being carried through the branch's vault and shown on the vault paperwork for the full amount of the change order, regardless of whether money has been taken from the change order to correct the deposits.
This arrangement has been approved by management. Frankly, I'm appalled and I know that many of our employees are very uncomfortable with this arrangement, not to mention the confusion and man-hours that have gone in to trying to keep everything straight and clear up any real or perceived offages within that branch's vault.
Any thoughts or words or wisdom for me as I prepare to address this with management? Any thoughts or suggestions are greatly appreciated!!!
